All
FAQ
Announcements
Product documents
Apple Pay – Additional Terms
Service Relationship Apple Pay is provided by Apple Inc. (“Apple”). Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10Ramadan lucky draw with OKX!
Apple Airpods Pro 3 price refers to the Apple website and does not include taxes, specifically a Apple Airpods Pro 3 with a retail price of $249 (Physical IPhone will only be offered in Thailand and Indonesia - within capital city area otherwise it will be replaced with USDT voucher) Apple Airpods Pro 3 winners will be reached out via email and given 7 days to claim their prize. If winners do not respond within 7 days, they will forfeit their Apple Airpods Pro 3 rewards.Published on Apr 10, 2023Updated on Nov 17, 2025AnnouncementsPasskey FAQ
Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on Mar 19, 2025Updated on Mar 4, 2026FAQ116How do I create passkeys? (app)
Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2. Open the OKX app, go to menu, and select Profile and settings Select menu at the top left corner 3. Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5.Published on Aug 16, 2023Updated on Mar 26, 2026FAQ12,828OKX Partners with Tafabot, providing more Bot selection across Spot, Futures and Arbitrage
To access Tafabot, follow these steps: Download the Tafabot app from the Google Play Store or Apple App Store. Create an account. Click on "Connect to an exchange." Input your API Keys (learn how to obtain your OKX APIs). You are now ready to start using Tafabot. To open an OKX account, you can sign up here. Risk warning This activity does not constitute or shall not be considered as a recommendation to deal with any products, or investment advice.Published on May 23, 2023Updated on Nov 17, 2025AnnouncementsHow do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
One Apple ID, Google account or Huawei ID will use one backup password. You need to verify the password you previously set when you want to back up another wallet.What should I do if I can't back up my wallet? If you encounter issues while backing up your wallet, please check the following: Not logged in to your cloud account: Make sure you're signed in to the same cloud account (iCloud, Google Drive, or Huawei Cloud) that you intend to use for the backup.Published on Jan 12, 2023Updated on Mar 2, 2026FAQ9,501How do I link an authenticator app?
Download Authenticator App through App Store or Google Play Store If you're using an Apple Device, search and download the Authenticator app through the App Store.For Android devices, you can download the app from Google Play (your device must be able to access Google services).Published on Aug 29, 2023Updated on Mar 25, 2026FAQ15,954How do I activate my Pay?
These risks are especially relevant for users on Apple devices, where compatibility and system integration are critical. To ensure the best security and reliability, we strongly recommend using the native passkey management tool—Passwords—to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on May 2, 2025Updated on Mar 24, 2026FAQ4,928How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Published on Mar 21, 2025Updated on Feb 12, 2026FAQ31What's OKX Web3 wallet?
Each Apple ID, Google account, or Huawei ID is linked to a single backup password. If you back up another wallet, you'll need to verify the previously set password. Select your preferred back up method accordingly Learn more about how you can back up your wallet with third-party cloud here. Manually back up: write it down on paper, and store the copies in secure physical locations. Always securely back up your wallet's seed phrase or private key—once lost, it cannot be recovered.Published on Sep 5, 2023Updated on Mar 12, 2026FAQ101,107OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Mar 20, 2023Updated on Feb 19, 2026FAQ1,710How do I authorize a new device when I log in?
To download the OKX app, you can download via: Android: Download via Android/HarmonyOS system methods iOS: Log in to your Apple ID in the App Store, then search for OKX to download.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,698How do I add OKX widget on my phone?
Displaying the list of tokens you favorited at OKX Position: Displaying open positions and the PnL of your derivatives trades Watchlist: Track the price movements of your selected trading pair(s) Lockscreen widget Watchlist: Track the price movements of your selected trading pair(s) Spot: Track the price movement of a spot trading pair Perpetuals: Track the price movement of a perpetual trading pair Note: From app version v6.39.0 onwards, we no longer support Today View market tracker widget as ApplePublished on Aug 15, 2023Updated on Mar 18, 2026FAQ5,824
Showing 1-13 of 13 articles