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How to prevent phishing emails?
If the address looks similar but not exactly the same (for example, “okx.com” changed to “oikx.com” or an unrelated domain), treat the email as suspicious.2. Review the content carefully Even if an email looks polished, there are signs that often give away a phishing attempt. The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe.Published on Jun 24, 2025Updated on Dec 16, 20253How do I check the P2P order completion rate?
On the app Open the App > Select P2P Trading > select Profile at the bottom of the P2P page > look for the Completion rate to view. Enter into the P2P trading page from the home page Load the Profile page and find the Completion rate in the Info sectionOn the web Open the official website > select Buy Crypto > P2P trading > My profile > look for the Total completion rate to view.Published on Jul 10, 2025Updated on Feb 27, 202624How do I turn on the Economic Calendar on the original chart?
It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?Published on Mar 10, 2025Updated on Mar 24, 20263How do I deposit and withdraw xBTC?
How the deposit page will look like when withdrawing xBTC If you want to find out more about xBTC, visit here.Published on May 22, 2025Updated on Feb 11, 202697How do I deposit and withdraw xAsset?
Go to Deposit and select Deposit crypto to begin For example, choose Bitcoin (BTC) as the asset you want to deposit Select the network from which you’ll be depositing xBTC Copy your xBTC deposit address generated by us Send xBTC from your external wallet to this address Once received, your xBTC will be automatically converted to BTC and credited to your OKX account Example of what the deposit page will look like when you're depositing xAssetHow do I withdraw xAsset?Published on Feb 5, 2026Updated on Mar 5, 202630Why should I choose OKX affiliate program?
If you're looking for an affiliate program, we highly recommend checking out our affiliate program. We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? We offer a wide range of crypto trading products, including spot trading, futures trading, options trading, and more.Published on Apr 19, 2024Updated on Sep 6, 202518How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 202543How do I modify TP/SL?
Take Profit (TP) and Stop Loss (SL) are essential tools for traders looking to manage risk and secure profits in the volatile world of cryptocurrency trading. TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here.Published on Jun 13, 2024Updated on Sep 10, 202533How do I add OKX widget on my phone?
(Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screenWhat's the recommended device settings? We recommend Android users make these setting changes to ensure widget display data is refreshed promptly. Actual setting steps may vary by device.Published on Aug 15, 2023Updated on Mar 26, 20265,826What's Index Smart Portfolio trading bot and how do I use it?
This is suitable for users looking to benefit from long-term crypto market movements without constant intervention.How do I use Index Smart Portfolio bot?Published on Mar 7, 2025Updated on Feb 9, 20264Does OKX Marketplace charge fees?
This includes emerging artists looking to showcase their work and seasoned collectors searching for unique pieces to add to their portfolios. We believe that every creator, regardless of their background, should have an equal opportunity to thrive in the NFT space.Democratizing access NFTs have opened up new possibilities for digital ownership, but the traditional fee structures have often excluded those with limited resources.Published on Oct 14, 2023Updated on Sep 12, 202522How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on Sep 10, 202517Affiliate activity portal - join page enhancement
Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Published on Jun 8, 2023Updated on Mar 25, 2026220How do I publish or subscribe to a signal on Signal Marketplace?
As a signal provider, you can check your signal revenues on Marketplace dashboard Note: look for your account status within the details section.Published on Mar 12, 2024Updated on Mar 4, 202644How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417