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McLaren Race Rewind Singapore Winners
We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on 18 Sept 2024Updated on 8 Sept 202513Common scam tactics
The scammer contacted them, instructed him to call for a lesson, and asked him to share his phone screen. Under the guise of learning, the user was told to purchase lithium tokens and was promised a "gift". The scammer instructed the user to wait for a code, but the user soon discovered his account funds were gone. When questioned, the scammer only replied, "Wait."Published on 28 Sept 2023Updated on 6 Feb 20262,612Why should I choose OKX affiliate program?
We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? We offer a wide range of crypto trading products, including spot trading, futures trading, options trading, and more. They also offer margin trading with up to 100x leverage, making it an attractive option for experienced traders.Published on 19 Apr 2024Updated on 6 Sept 202518How do I manage my P2P settings?
While we're doing our best to verify them, sometimes you may encounter malicious people. They try to impersonate our customer support agents to get your sensitive info, such as passwords or verification codes. There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls.Published on 22 Aug 2023Updated on 17 Mar 20262,527What are the cryptoassets that are listed on OKX in France?
We're committed to offering a diverse selection of tokens, aiming at innovation, security, and the diversification of your portfolio. Here, you'll find the tokens currently available to users who registered in France and the overseas Territories and Regions of France before July 2023, reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on 13 March 2024. We'll continue to list and delist tokens on an ongoing basis.Published on 18 Mar 2024Updated on 9 Feb 20262How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Both a strategy and a philosophy, by integrating trading bots into the hoarding process, we're able to compound the value of the hoarded tokens accumulated through arbitrage, and enjoy the gains when both coins rise in value over time.How does the ETH/BTC Bot work? The ETH/BTC Bot operates by leveraging the constant oscillation of the ETH/BTC exchange rate.Published on 6 Mar 2024Updated on 10 Sept 202527Trading Signal Bot FAQs
We're here to assist you in resolving any persistent concerns.9. Where do I find my signalToken? Select your signal Details Open your signal details Find your signalToken in the alert messages10. Are orders below the minimum order size automatically rejected by the Signal Bot? Yes, if an order falls below the minimum order size, it'll be rejected.Published on 9 Oct 2023Updated on 27 Jan 2026136How do I verify an individual account?
We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen?Published on 25 Sept 2023Updated on 26 Mar 202630,862How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on 9 May 2025Updated on 4 Mar 2026321What's Satoshi test and how do I complete it?
In response to the evolving regulatory landscape surrounding cryptocurrency transactions, we're committed to upholding compliance standards established by the Financial Action Task Force (FATF) and local regulatory bodies. One key recommendation underscores the necessity of reassessing the transfer of crypto assets, particularly concerning self-hosted wallets.Published on 28 May 2024Updated on 17 Feb 202660Why hasn't my deposit been credited?
Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.Published on 1 Sept 2023Updated on 3 Mar 202613,721A beginner's guide to identity verification
We're required to ask for your residential address in order to verify your identity for our regulatory compliance program. Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you.Published on 25 Sept 2023Updated on 25 Mar 20266,450How do I raise a dispute when using P2P trading?
We're sorry to hear that! You can still raise a dispute on the order details page: Go to Orders (on the app) / My Orders (on the web) from the navigation bar and select the relevant order Select Need Help? and select the relevant reason Follow instructions on-screenCan I cancel a P2P dispute? If you've raised a dispute, you can cancel it anytime on the order details page.Can I raise or re-raise a P2P dispute over a buy/sell transaction that happened more than 3 days ago?Published on 22 Aug 2023Updated on 26 Mar 20263,507How do I use recurring buy trading bot?
Yes, users are able to pause/resume it as we're providing more control and freedom for users should they have to stop Dollar cost average (DCA) for several reasons. They're allowed to review their cumulative Profit and Loss (PnL) performance without any disruption to the user experience. Select Pause to pause your trading or otherwise to resumeCan you set up a buying price range on Recurring buy bot? Yes, you can set it up via the Advanced settings > Buying price range advanced.Published on 30 Aug 2024Updated on 28 Jan 2026587How do I register an account on OKX?
We're a global digital asset platform offering a wide range of services, including spot and derivatives trading, a decentralized exchange (DEX), crypto loans, and an NFT marketplace. You can trade cryptocurrencies with deep liquidity and advanced tools, explore cross-chain swaps through the OKX DEX, and borrow funds by using your assets as collateral.Published on 23 May 2024Updated on 3 Mar 202626,946