All
FAQ
Announcements
Product documents
VIT E(VITE) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of VITE (VITE), the depositing and withdrawal services of VITE will be suspended from 4:00 Sep 2, 2020 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 2, 2020 (UTC)Published on 2 Sept 2020Updated on 17 Nov 2025AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on 10 Dec 2025Updated on 19 Dec 2025AnnouncementsOKX will list POR, ARG, MENGO for spot trading
Flamengo, a Brazilian sports club based in Rio de Janeiro, established themselves as one of Brazil's most successful sports clubs in the 20th century during the era of state leagues in Brazil. Flamengo is the most popular club in Brazil, with over 40.2 million supporters as of 2020. It is also Brazil's richest and most valuable football club.Published on 23 Sept 2022Updated on 17 Nov 2025AnnouncementsTürkiye’deki Kullanıcılarımız için Yeni Kripto Regülasyonu Kapsamında Hizmet Güncellemeleri | Service Updates Under New Crypto Regulation for Our Customers in Turkiye
Herhangi bir sorunuz ya da merak ettiğiniz bir konu olması halinde, müşteri destek ekibimize 7/24 ulaşabilirsiniz. OKX TR’yi sosyal medyadan takip ederek güncel gelişmelerden haberdar olabilirsiniz: “X”,“Telegram”. Bu açıklama sadece bilgi amaçlıdır.Published on 26 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards.Published on 20 Mar 2023Updated on 19 Feb 2026FAQ1,712OKX SG Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify my identity with Singpass? How long does it take to complete my identity verification?Published on 24 Jun 2025Updated on 3 Dec 2025FAQ3How do I withdraw SGD with FAST, MEPS and International wire transfer?
e-wallet. Ensure you withdraw to your latest linked phone number, as an outdated number will send funds to the wrong recipient. The daily transaction inflow limit for PayLah! e-wallet is 2,000 SGD including transfers from merchants and platforms that are not OKX. GrabPay, Wise, and LifeSG are not supported for withdrawals.How do I verify the ownership of my receiving account for my first SGD withdrawal as a Singapore user?Published on 13 Mar 2025Updated on 3 Dec 2025FAQUpdates on the P2P Marketplace: instant crypto release
Our integration with StarPay (leading e-wallet providers in The Philippines) can also accept payment from all partners using QR PH technology. StarPay What is StarPay? StarPay is a licensed/regulated Electronic Money Issuer (EMI) based in the Philippines. Users can safely and securely send money to each other's StarPay e-wallet in Philippine Peso. Also to other e-wallets or banks that use QR PH in their system What are the benefits of using StarPay as a buyer?Published on 4 May 2023Updated on 17 Nov 2025AnnouncementsOfficial Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions.Published on 19 Jul 2024Updated on 9 Feb 2026FAQ1OKX Wallet to Launch Cryptopedia Season 23
The value of digital assets, including but not limited to stablecoins, can and do fluctuate greatly from time to time. The value of any reward under this Campaign at the time a participant qualifies for such reward may not be equal to the value of such reward at the time of distribution to the participant. Due to such fluctuations, users may experience a significant increase or decrease in the value of their assets at any given moment.Published on 16 Aug 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptoverse
The value of digital assets, including but not limited to stablecoins, can and do fluctuate greatly from time to time. The value of any reward under this Campaign at the time a participant qualifies for such reward may not be equal to the value of such reward at the time of distribution to the participant. Due to such fluctuations, users may experience a significant increase or decrease in the value of their assets at any given moment.Published on 2 Dec 2024Updated on 17 Nov 2025AnnouncementsHow do I withdraw SGD with bank transfer?
Grabpay e-wallet, Wise, LifeSG will not be available for requesting withdrawal Withdrawal via FAST is instant in Singapore How do I verify the ownership of the receiving account for the first-time SGD withdrawal? To comply with local laws and regulations, you'll need to verify the ownership of the receiving account during the cash withdrawal process.Published on 6 Nov 2024Updated on 23 Dec 2025FAQ4OKX will list Paycoin’s PCI token for spot trading
Trading of PCI will start according to the following schedule: PCI deposits open at 6:00 am UTC on Mar. 30 Spot trading for PCI /USDT will open at 9:00 am UTC on Mar. 30 PCI withdrawals open at 10:00 am UTC on Mar. 31 PayProtocol is a simple and convenient cryptocurrency payment platform for both e-commerce and retail use. Paycoin(PCI)is the utility token of Payprotocol.Published on 30 Mar 2022Updated on 17 Nov 2025AnnouncementsHow do I submit my proof of address (POA)?
What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on 5 Sept 2023Updated on 12 Feb 2026FAQ850OKX x McLaren NFT Sweepstakes Terms & Conditions
This prize is eligible for use in 2024, OKX will work with the winner to book this prize at a date in 2024 that suits them, note availability to book this prize depends on McLaren’s booking schedule, but OKX and McLaren will do their utmost to book the prize in at a date that suits the winner. This prize must be used in 2024 or the winner will automatically forfeit it.Published on 25 Apr 2024Updated on 8 Sept 2025FAQ607