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How do I download a P2P order receipt?
Select the Download button to save/view the order receiptOn the web On the P2P trading page, select My orders Select My orders to proceed to the next phase Select the download option for the order you need, and then select OK in the download pop-up notification. To download a receipt, the order must be completed and marked Fulfilled. Download is disabled for you if a completed order is in dispute status.Published on 17 Dec 2024Updated on 9 Feb 202668How do I download my account statements?
I want to download order history Order History shows all the orders you've placed. Example: If you placed a limit order—whether it was filled, canceled, or expired—it will appear here. To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days.Published on 6 Nov 2024Updated on 4 Mar 202673What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
We recommend bookmarking the new URL for convenient access.Published on 2 Jul 2025Updated on 17 Nov 2025169How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512How do I secure my exchange account?
If third-party apps obtain the required permissions, they may even directly access data stored in your web browser, such as browsing history, bookmarks, and stored cookies. Once a malicious app is installed, scammers may gain direct access to your account without requiring you to log in again. Therefore, please make sure to download and install mobile apps only from official and trusted channels.3.Published on 12 Jun 2024Updated on 23 Mar 20261,304Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 12 Feb 20261,783Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Here's how you can verify that the assets we claim to hold are true and that no user holds negative net equity: Go to our Proof of Reserve page and select Liability report Download the zk-STARK file and save it in a new folder Unzip the file to extract a "sum_proof_data.json" file Download the OKX open-source verification tool: zk-STARKValidator Save the OKX open-source verification tool, zk-STARKValidator, and the "sum_proof_data.json" file together in the new folder created in Step 2.Published on 21 Oct 2024Updated on 11 Feb 202690Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
To verify and prove that the assets we claim to hold are true and that no user holds negative net equity, visit our "Audit files" page, and download the zk-STARK files under Liability report, then save it in a new folder 2. Unzip the downloaded file, and there'll be a sum proof data folder, which includes thousands of branch folders and one trunk folder.Published on 10 May 2023Updated on 8 Sept 2025179How do I make full use of OKX's time-saving NFT trading tools?
This time-saving initiative allows traders to swiftly complete the necessary verification steps, enabling them to dive into the world of crypto trading without unnecessary delays. In conclusion, OKX stands at the forefront of the crypto trading landscape, not only for its diverse range of assets but also for its commitment to providing you with efficient and time-saving tools.Published on 5 Jan 2024Updated on 12 Sept 202510What should I do during or after a scam?
Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on 11 Mar 2024Updated on 4 Mar 2026723How do I buy Tether (USDT) with Raast?
To do so, using Raast as your chosen payment method, follow these steps: Create an OKX account: learn how you can create an account here Verify your OKX account: visit here to find out how you can verify your account Browse available USDT offers: Ensure the Buy option is selected once in our P2P Trading marketplace. Select Raast, USDT, and your desired fiat type to generate all offered deals. Note: you can further filter the results by indicating your preferred fiat amount.Published on 4 Apr 2024Updated on 24 Mar 2026343How do I add OKX widget on my phone?
Select Save after the selection is done (Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screen Positions Tracker Open OKX app Enter the trade page Select the More (⋯) button at the top right corner Select Settings Select Positions Tracker Turn on Positions Tracker toggle You should be able to see an OKX widget on the screen edge.Published on 15 Aug 2023Updated on 26 Mar 20265,826What's OKX Web3 wallet?
Decentralized wallet doesn't save your wallet password and can't retrieve it if it's lost Stay cautious when responding to unfamiliar requests for approval, as they may be attempts to scam or phish you. Be careful when clicking on unknown links and downloading new software. Note: Using the wallet doesn't require identity verification, review, or account login.Published on 5 Sept 2023Updated on 12 Mar 2026101,112How do I enable allowlist? (app)
How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now. Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How does this impact my existing verified addresses?Published on 14 Aug 2023Updated on 12 Feb 20261,897How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 12 Feb 2026416