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How to prevent phishing emails?
Contact OKX Customer Support directly if you're unsure Don't reply to the suspicious email or use the contact information inside it. Always use the official support channels listed on the OKX website. Never send funds or share sensitive information If an email asks you to transfer funds, provide your password, private key, or seed phrase — it's a scam. Report and delete suspicious emails Mark the email as spam or phishing, then delete it to prevent accidental clicks.Published on 24 Jun 2025Updated on 16 Dec 2025FAQ3Scheduled Maintenance: Notification & Email System
Please note that push notifications, SMS, and email may be briefly disrupted. Your funds will remain safe and unimpacted. We apologize for any inconvenience this may cause. Regards, OKX Jul 14, 2025Published on 14 Jul 2025Updated on 17 Nov 2025AnnouncementsDedicated email address for P2P users
To continue providing the best P2P trading experience, we're thrilled to introduce our new and enhanced communication channel - p2p@okx.com Starting from June 16, 2023, all P2P users can direct their feedback, inquiries, and requests regarding their trades to this dedicated email address. This streamlined approach provides a heightened level of privacy and protection for your communications with us, while enhancing our responsiveness.Published on 16 Jun 2023Updated on 18 Nov 2025AnnouncementsSecurity audit report collection
Audit report from Slowmist on private key module as below: OKX Web3 wallet always provides the safest and most professional multichain wallet services – easy management of over 100 networks and your one-stop Web3 portal to access cross-chain DEX, multi-chain NFT marketplace, and Defi farming. OKX wallet will continue to provide you with better products and services.Published on 11 Nov 2022Updated on 27 Jan 2026FAQ7,074How do I whitelist OKX Emails?
and domains and select Add safe sender Insert okx.com and select OK Add email to whitelist Select Save to complete the email whitelistPublished on 26 Nov 2024Updated on 8 Sept 2025FAQ69How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and go to User Center Open User Center page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 6 Sept 2023Updated on 9 Feb 2026FAQ4,052OKB Burn Report (2025.03.01–2025.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team June 23rd, 2025Published on 23 Jun 2025Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.12.01–2025.02.28)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team March 14th, 2025Published on 14 Mar 2025Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.09.01–2024.11.30)
The burn address for the OKB token burn is as follows: https://www.oklink.com/eth/address/0xff1ee8604f9ec9c3bb292633bb939321ae861b30 The history of burned OKB records is as follows: | Burned Round | Burn Report | Burn Date | | ---------- | ---------- | ---------- | | 26th | 18,488,690.46 OKB | 2024.12.06 | | 25th | 17,337,195.52 OKB | 2024.09.18 | | 24th | 12,133,523.24 OKB | 2024.06.12 | | 23rd | 11,476,883.02 OKB | 2024.03.13 | | 22nd | 10,527,664.73 OKB | 2023.12.11 | | 21st | 6,140,520.48 OKBPublished on 6 Dec 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.06.01–2024.08.31)
The burn address for the OKB token burn is as follows: https://www.oklink.com/eth/address/0xff1ee8604f9ec9c3bb292633bb939321ae861b30 The history of burned OKB records is as follows: | Burned Round | Burn Report | Burn Date | | ---------- | ---------- | ---------- | | 25th | 17,337,195.52 OKB | 2024.09.18 | | 24th | 12,133,523.24 OKB | 2024.06.12 | | 23rd | 11,476,883.02 OKB | 2024.03.13 | | 22nd | 10,527,664.73 OKB | 2023.12.11 | | 21st | 6,140,520.48 OKB | 2023.9.11 | | 20th | 5,497,312.77 OKB |Published on 18 Sept 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.03.01–2024.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 12 Jun 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.12.01–2024.02.29)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 16 Mar 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.09.01–2023.11.30)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 14 Dec 2023Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.06.01–2023.8.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 18 Sept 2023Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.03.01–2023.5.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_English Best regards OKB Team June, 2023Published on 9 Jun 2023Updated on 17 Nov 2025Announcements