If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no...

How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.

Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languages

How can I figure out what mode my current account configured as?

How can I get details or an order for derivatives trading with the Jupyter Notebook using Get order details? Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order?

Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.

Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing.

You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same page

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?

ask/bid levels changed, existing orders will be canceled and new orders will be placed based on the latest orderbookWhere can I know more about Iceberg bot and other trading bots?

Trading groups Large group management: complex orders can be automated for trading groups with up to 200 clients. Isolated execution: large groups also benefit from isolated execution. Each of your clients' trades will run on their own isolated bot. Detailed data: separate log, event history, and individual PnL data are available for each client. Aggregated PnL data is available for the entire group.

This factor is especially important for illiquid markets where even small orders can swing the asset price in a direction that's less favourable to the trader. For more details on other trading bots, visit here.How can I place TWAP orders using the OKX trading bot?

Institutional Investors: Scalability: bots can handle large volumes of trade efficiently, which can make them a useful tool for institutional-level trading. Diversification: traders can deploy multiple bots with different strategies to diversify their trading approach and spread risk. Developers and Strategists: Monetization: developers can list their bots on the marketplace, earning commissions or fees from users who employ their strategies.

The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?