All
FAQ
Announcements
Product documents
Crypto Tax Reporting (DAC8) FAQ
• http://www.nra.bg/ Croatia Personal Identification Number (PIN); Croatian: Osobni identifikacijski broj (OIB) Digits: 11-digit Format: 99999999999 (10 digits are randomly chosen, while the 11th digit represents the control number calculated by "Modul 11.10", ISO 7064) Personal Identification Number appears on the personal documents such as identity cards, passports, etc Also, you can check online via e-Citizens (gov.hr). • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoiPublished on Feb 23, 2026Updated on Mar 16, 20263OKX EEA Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards.Published on Jun 30, 2025Updated on Mar 9, 202613OKX Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards.Published on Mar 20, 2023Updated on Feb 19, 20261,710Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on Jun 8, 2023Updated on Mar 25, 2026220Why haven’t I received a reply from the blockchain project team?
Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status. If the transaction shows as confirmed, it means it has already been processed on-chain. If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain.Published on Oct 17, 2025Updated on Jan 27, 202612How do I check my deposit progress?
You will see the deposit amount, deposit status, and deposit time on the details page Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and go to Assets and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress FindPublished on Aug 13, 2023Updated on Mar 3, 20268,789Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Mar 19, 2026720Trading Signal Bot FAQs
The Webhook URL for your alerts should align with the URL provided to you in the signal configuration view. Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading. Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered.Published on Oct 9, 2023Updated on Jan 27, 2026136How do I use the Futures Analysis tool?
Select Futures PnL to view the analysis throughout the month On the Web: Head to the Assets option on the menu and hover on it to load the options menu Load other options when you hover on the Assets option Select Analysis from the drop-down menu Analysis option can be selected from the options menu Select Futures analysis once the Analysis page is loaded to view the analysis throughout the month Futures analysis is available for selection under the Analysis page How do I view the Performance statsPublished on May 3, 2024Updated on Mar 22, 202679How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on Nov 29, 2024Updated on Sep 10, 2025417Convert FAQ
Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transactionPublished on Sep 5, 2024Updated on Dec 26, 20251,481How do I download my account statements?
Select Download to download the statementI want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select download to download the statementI want to download account statements from a specific date To download your statements from a specificPublished on Nov 6, 2024Updated on Mar 4, 202673How do I track the cost price of my spot trades?
You can view the platform price and switch units/cryptocurrencies. Maker order refers to an order placed at a specified price that won't immediately be matched with other orders in the depth list. Instead, it enters the depth list, waiting for other parties to actively match your order. A pending order can be understood as an unexecuted order, which can be viewed under the Current Orders section.How do I view my assets?Published on Sep 5, 2024Updated on Mar 26, 202626What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025131How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on Aug 9, 2024Updated on Sep 10, 202530