FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 16 Mar 20264,254
- How do I change my phone number?Published on 7 Sept 2023Updated on 12 Mar 202614,297
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20264,036
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 16 Mar 202613,672
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 12 Feb 202615,919
- What is sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,818
- How do I close my account? (web)Published on 22 Aug 2023Updated on 11 Feb 2026454
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026885
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 28 Jan 2026398
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 19 Mar 2026358
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 27 Jan 2026459
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 4 Mar 2026384
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026590
- How do I change my login password?Published on 22 Aug 2023Updated on 4 Mar 202619,542
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 18 Mar 20267,197
Showing 16-30 of 36 articles