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Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on 29 Jan 2025Updated on 27 Sept 202541How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on 13 Oct 2023Updated on 12 Feb 2026136Address type upgrade FAQ
If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry. Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility.Published on 26 Aug 2025Updated on 30 Dec 2025858Supercharge your supercharts Terms & Conditions
OKX Middle East FinTech FZE is licensed by the Virtual Assets Regulatory Authority to provide VA Exchange Services, VA Management and Investment Services, and VA Lending and Borrowing Services. OKX Middle East FinTech FZE operates under VASP Reference: VL/23/12/003. Please refer to the Terms of Service and Risk Disclosure for further details."Published on 1 Oct 2025Updated on 6 Nov 202530A beginner's guide to identity verification
Which types of documents can I use to verify my residential address for account identity verification?Published on 25 Sept 2023Updated on 25 Mar 20266,452How do I transfer/deposit crypto with my sub-accounts?
On the web Login to your OKX main account and go to Transfer via one of the following: Profile > Sub-accounts, find the sub-account that you want to transfer funds and select the Transfer icon Assets > My assets, select Transfer > Main and sub-account Assets, select Transfer > Main and sub-account Select your preferred sub-account and preferred crypto, then select Switch to change the account type in From and To on the Sub-account transfer page Select switch in the middle to transfer the fund fromPublished on 22 Aug 2023Updated on 18 Mar 20267,299OKX Learn to Earn with OKX and NOT event rules
OKX users who hold valid verification documents from the following countries are not able to participate: Hong Kong, Belgium, Uzbekistan, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on 14 May 2024Updated on 28 Aug 20251,787What's Options trading?
Exercise Style: American Options can be exercised at any time prior to its expiration date. European options can only be exercised on its expiration date. OKX Options are European options. Option premium: the price at which an option is bought or sold. Options trading can be classified into in-the-money (ITM), at-the-money (ATM) and out-of-the-money (OTM), depending on the difference between the strike price and the price of the underlying asset.Published on 19 Nov 2024Updated on 9 Feb 202611How do I enable allowlist? (app)
You can either enable the Allowlist only or enable the New address withdrawal lock at the same time Note: when adding address, you can save the network selected as a universal address to withdraw other crypto from this network. 4. You can either enter the address or select the address in your address book. If there's no address available, you can select Add recipient on the Address book page. 5. Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6.Published on 14 Aug 2023Updated on 29 Mar 20261,898What should I do if I mistakenly withdraw crypto via the wrong network?
OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet. After you complete the above steps, you can continue withdrawing assets via the correct network on our platform. If you've selected the wrong network during the withdrawal process, your assets may not be visible. To avoid this, we suggest double-checking the crypto network before taking any action.Published on 17 Mar 2023Updated on 26 Jan 20265,511OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on 26 Mar 2024Updated on 28 Aug 20256,675Trading bot FAQ
You can create a spot grid bot by setting the following key parameters: Lower price: the lowest price level at which the bot will operate. The bot will stop placing orders if the market price falls below this level. Upper price: the highest price level at which the bot will operate. The bot will stop placing orders if the market price exceeds this level. Grid quantity: this refers to the number of price levels (grids) that your selected price range is divided into.Published on 12 Feb 2025Updated on 11 Dec 2025Why did my identity verification fail?
application announcement), Belgium, Cuba, France and its overseas territories (including Guadeloupe, French Guiana, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Southern and Antarctic Lands, French Polynesia, Wallis and Futuna, and New Caledonia), Iran, India, Japan, North Korea, Malaysia, Singapore (specifically for margin and derivatives-related services), Syria, Mainland China, the United States and all U.S. territories (including Puerto Rico, AmericanPublished on 5 Sept 2023Updated on 27 Mar 202611,519Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on 17 Oct 2024Updated on 12 Feb 20261,798What's the Spot Grid bot and how do I use it?
On this page, you can view the filled orders, which indicate the total number of completed orders, and the matched trades, which represent completed transactions where a buy order and a sell order were executed at a higher price level. Replicate setup: recreate a bot with the same parameters. If you have any queries regarding our Spot DCA (Martingale) bot, visit here.Published on 12 Feb 2025Updated on 17 Nov 202511