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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on 16 Mar 2026Updated on 28 Mar 2026How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 28 Mar 2026What should I do if I accidentally deposit crypto that OKX doesn't support?
If you're unsure if your desired crypto is supported by us, here are some options that you can try: Contact our customer support via OKX Help. Read this article: What are untradable assets?. Check on your Deposit page and search for your desired crypto and network. If your desired crypto and network are unavailable on the deposit page, you can try to deposit other cryptos.2. Which untradable assets support self-withdrawal?Published on 26 Sept 2023Updated on 16 Mar 20261,901Address type upgrade FAQ
However, you can choose to delete it and save it again as an unverified address if you prefer.Published on 26 Aug 2025Updated on 30 Dec 2025858How do I trade perpetual futures on OKX?
Once you've selected a coin or token and entered your desired amount to transfer, select Transfer. Choose the perpetual futures contract to trade: you then need to select the margin type at the top of the page — for example, crypto-margined for futures settled in the underlying cryptocurrency or USDT-margined for futures settled in USDT.Published on 25 Mar 2024Updated on 11 Mar 2026129How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on 14 Aug 2023Updated on 12 Feb 2026416How do I buy crypto with a third-party channel in Australia?
Then, our platform will convert the USDT to your desired crypto. Note: there'll be a Margin balance reminder to remind you that we'll use your fund in the trading account to cover the margin balance if there's a margin shortfall on your order. Select Next after you read the reminder message.Published on 25 Oct 2024Updated on 17 Nov 20252How do I protect my account from Trojan horse takeovers?
These signs often appear quietly — but recognizing them early can help stop a full account takeover.What will happen if your device gets infected? Once your device is infected, the Trojan can do much more than just slow it down. Most modern malware can: Steal your login credentials It can extract saved usernames and passwords from your browser, email, social apps, and even crypto wallets.Published on 30 May 2025Updated on 5 Feb 202610How do I add my emergency contact?
Set your inactivity period and response time Save and Confirm the contact information. Confirm your emergency contact details after review Once your emergency contact is successfully saved, you can always come back to update your emergency contact. What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS.Published on 24 July 2025Updated on 12 Feb 2026252Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on 21 Oct 2024Updated on 11 Feb 202690How do I set up indicators on the chart?
Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on 30 Nov 2024Updated on 10 Sept 202514Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on 22 Aug 2023Updated on 4 Mar 2026413Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on 10 May 2023Updated on 8 Sept 2025179How does futures spread trading work on OKX Liquid Marketplace?
The executed price of the second leg can differ from the desired price, particularly in times of high volatility. Customization: futures spread trading is often only available on a limited number of instruments. Price impact: the depth of the orderbook may not be sufficient to absorb a large trade at the desired price, which can cause price slippage (when the executed price differs from the expected price).What does the OKX Liquid Marketplace offer for me?Published on 13 Mar 2024Updated on 10 Sept 20256What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on 11 Mar 2024Updated on 4 Mar 2026724