All
FAQ
Announcements
Product documents
Valentine's Day Referral at OKX - terms and conditions
Campaign eligibility: Campaign Period: 14 Feb 12:00 - 24 Feb 12:00 (10 days) UTC+8 This campaign is only available for selected users to invite new users to join OKX. Crypto gifts are only given to eligible crypto gift recipients meeting the following requirements. The invited crypto gift recipient must not be an existing OKX user, and must register with OKX and complete identity verification within the campaign period via the gift link.Published on Feb 13, 2025Updated on Feb 9, 202615OKX Valentine's day crypto gift - terms and conditions (SEA region)
Campaign eligibility: This campaign is only available for selected users to invite new users to join OKX. Crypto gifts are only given to eligible crypto gift recipients meeting the following requirements. The invited crypto gift recipient must not be an existing OKX user, and must register with OKX and complete identity verification within the campaign period via the gift link. Each crypto gift...Published on Feb 13, 2025Updated on Feb 9, 20261How do I reach out to OKX Singapore customer support?
Here’s what you can expect after you have submitted a request for help: Response time: We aim to respond as promptly as possible, and always within 6 hours of receiving your request. Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue. Delays: If we’re unable to resolve your issue within 7 calendar days, we’ll keep you informed regarding the causes of such delay and provide an expected timeframe for updates.Published on Jun 18, 2025Updated on Nov 17, 20252How to get started with Savings Starter?
Mariana Island, and the US Virgin Islands (St.Published on Sep 5, 2023Updated on Feb 9, 20262,363How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Nov 17, 202558Crypto gift FAQ
Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account. Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. For more detailed information, please refer to the OKX Terms of Service.Published on Sep 26, 2024Updated on Mar 4, 20261,088How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Oct 15, 20257OKX Learn to Earn with OKX and NOT event rules
The account verification process may take up to 1 day.Published on May 14, 2024Updated on Aug 28, 20251,786How do I stake BTC on Babylon?
What are the risks of staking BTC on Babylon? As with any staking product, there's a risk of slashing if validators misbehave. Babylon uses a secure model to minimize this, but always stake what you’re comfortable with. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on Feb 11, 20265Learn & Earn Campaign that is only for Turkish users event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on Oct 24, 2023Updated on Feb 9, 202637Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202551What's Smart Arbitrage bot and how do I use it?
Load your app/web version, and select Trade > Trading bots from the pop-up menu Once the Trading bots page is opened, head over to the list of bots menu and select Smart arbitrage under the Sideways option Select Smart arbitrage as your Trading bots mode A 3-page combo of mini explanations on Smart arbitrage appears, select Next to proceed Get to know more about the smart arbitrage trading bot before proceeding to the trading phase Toggle your options from Custom to Smart mode before selecting yourPublished on Aug 22, 2024Updated on Feb 9, 2026106How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on Mar 4, 2025Updated on Sep 10, 202514How do I adjust the color theme of the trading interface?
Follow below instructions to adjust the color theme of the trading interface: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Interface and choose from predefined themes (dark mode or light mode) Select your preferred theme and interface from the Interface option If you're wondering how you can change the chart type, visit here.Published on Nov 27, 2024Updated on Sep 10, 202522How do I use the Futures Analysis tool?
Select Futures PnL to view the analysis throughout the month On the Web: Head to the Assets option on the menu and hover on it to load the options menu Load other options when you hover on the Assets option Select Analysis from the drop-down menu Analysis option can be selected from the options menu Select Futures analysis once the Analysis page is loaded to view the analysis throughout the month Futures analysis is available for selection under the Analysis page How do I view the Performance statsPublished on May 3, 2024Updated on Mar 22, 202679