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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Mar 26, 2026How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026321Why did my identity verification fail?
Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected. Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format.Published on Sep 5, 2023Updated on Feb 23, 202611,514Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on Oct 8, 202598How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Feb 18, 2026192What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and shows walletPublished on Dec 24, 2024Updated on Mar 4, 2026725How do I submit my proof of address (POA)?
Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on Feb 23, 20264How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on Nov 17, 20253How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on Feb 12, 2026850How do I verify an individual account?
Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on Sep 25, 2023Updated on Mar 26, 202630,866A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on Mar 25, 20266,450Copy traders: How do I choose a lead trader?
The current indicator weighting is as follows: Indicator Weighting Cumulative PnL% 20% PnL% (Last 30 days) 15% PnL% (Last 7 days) 10% Max. drawdown (Historical) 10% Max. drawdown (Weekly) 10% Number of copy traders 20% PnL of copy traders 15% Note: the weighting of indicators may be adjusted at any time based on feedback and data after launch.Trader profile You can select on a lead trader’s name to see their profile, which contains a more detailed breakdown of their trading history, portfolio, andPublished on Dec 22, 2022Updated on Mar 17, 2026259What are sanctions?
Having additional information helps us verify your identity compared to someone else with the same or similar personal details, such as the same first and last name or country of origin.What happens with the information? The information provided is kept confidential, reviewed only by designated individuals within the Compliance team who are responsible for customer onboarding.Published on Sep 1, 2024Updated on Nov 17, 20252How can I do derivatives trading with the Jupyter Notebook?
As mentioned in our last tutorial, in unified account, there are four account modes as we mentioned in the last tutorial: Spot mode, Spot and futures mode, Multi-currency margin mode, Portfolio margin mode. Note that only the last three margin modes, namely, spot and futures, multi-currency margin and portfolio margin, are eligible for derivatives trading.Published on Sep 28, 2023Updated on Feb 12, 2026194Building RFQs
Beneath the last leg you've added in the position builder, there is a toggle for "Anonymous" when the light-blue is visible, your RFQ will be broadcast as anonymous, meaning your identifier will not be visible to any counterparties at any point during the life of your RFQ and trade. Your information will still be visible to OKX and our support team.Who can I select as a counterparty? How do I select them? Under the last leg of your strategy there is some text that reads "Select Counterparties".Published on Jun 30, 2022Updated on Feb 12, 202630